Gaming is for fun — not stress. Jatbas is always by your side to help you build safe and healthy gaming habits.
Responsible gaming means knowing your limits, sticking to a budget, and keeping gaming a small, enjoyable part of life — not the center of it. This has been Jatbas's philosophy from day one.
As online gaming grows in popularity across Bangladesh, more people are encountering gaming-related problems. Jatbas does not want any of its members to find themselves in that situation, which is why we have put protective measures in place at every level.
Knowing the difference between the occasional bit of fun and spending too much time and money every day is the first step toward responsible gaming — and Jatbas is with you every step of the way.
Our support team speaks Bengali and is always on hand to help when things get difficult. You're not alone — Jatbas is with you every step of the way.
Jatbas's promise: We never want to profit from unhealthy gaming habits. A healthy, satisfied member is our greatest success.
Know where you stand — and don't hesitate to ask for help if you need it.
Jatbas gives you a range of tools to stay in control of your gaming. They're completely free and available to use at any time.
Set your own daily, weekly, or monthly deposit cap in BDT. Any increase to your limit requires a 24-hour waiting period.
Set a maximum amount per single bet. This helps you avoid heavy losses and stay within your budget.
Set a maximum time limit for each gaming session. When the time is up, you will automatically see a warning.
Take a break from 24 hours up to 6 weeks. Your account will be inaccessible during this time.
Take an extended break lasting anywhere from 6 months to 5 years. Your account will be fully deactivated for the entire duration.
View your full gaming and transaction history. Take a moment to review your own habits.
To use the tools: Log in to your account and go to the Settings section. For any issues, the Jatbas support team is always ready to help.
Age verification is carried out at the point of registration on Jatbas. Providing services to minors is strictly prohibited — no exceptions.
If unusual gaming patterns are detected, Jatbas will automatically alert you and recommend reaching out to our support team.
Reach out to the Jatbas support team any time you have concerns or questions about your gaming.
See exactly how much time and money you're spending in real time. Transparency makes it easier to stay in control.
Members on self-exclusion will not receive any promotional messages or bonus offers.
When a gambling problem becomes serious, Jatbas will point you toward professional mental health support.
Gambling problems don't appear overnight. Warning signs develop gradually. If you notice any of the signals below, seek help right away.
You keep exceeding the limits you set before playing, often without realizing it.
"Maybe just one more round and I'll win it back" — if that thought keeps coming back, it's worth paying attention to.
You're keeping your gaming habits hidden from family or friends.
Skipping work, family time, or study to game.
You're taking out loans or using money meant for essential expenses to place bets.
You feel uncomfortable, irritable, or anxious when you're not playing.
Answer the questions below honestly. If you answer "Yes" to more than three, please contact Jatbas support.
After a loss, do you find yourself placing larger bets to try to win the money back?
Have you been spending less time with family or friends because of gaming?
Have you ever spent money you needed for essentials on gaming without telling anyone?
Have you tried to stop gaming but found you couldn't?
Do you feel moody or restless when you're not gaming?
Have you borrowed money for gaming, or considered doing so?
If you answered "Yes" to more than three: It's time to pay closer attention. Reach out to the Jatbas support team via live chat — we'll help without judgment.
These are the topics our members ask about most. If you do not find the answer you need, contact our support team.
Every Jatbas member has access to Responsible Gaming features. Set your limits, build healthy habits, and keep gaming a small, enjoyable part of your life.