256-bit SSL Encryption

All your data on Jatbas is secured with the highest-grade SSL encryption and stored with bank-level security.

Your data is never sold

Your personal information is never sold to any third party. That is an absolute commitment from Jatbas.

Restricted Access

Only authorized personnel can access your information — and only when needed to deliver our services.

Your Control

You have the right to view, correct, or delete your information — and Jatbas respects that right.

Stored for a defined period

Data is not retained beyond what is necessary. Unless required by law, it is deleted after the applicable retention period.

Regular security audits

Jatbas' data security measures are regularly audited by independent organizations.

01 Introduction and scope

Jatbas believes privacy is a fundamental right. This Privacy Policy explains how Jatbas collects, uses, stores, and protects your personal information.

By using the Jatbas platform or creating an account, you agree to this Privacy Policy. We handle your information with the utmost responsibility, because your trust is our greatest asset.

In plain terms: Jatbas uses your information solely to deliver services and maintain security. We never sell it or use it beyond what is necessary.

02 What information is collected?

Jatbas collects the following types of information for various purposes:

Directly Provided Information

  • Name, date of birth, and gender.
  • Email address and mobile number.
  • Address and location information.
  • Identity document details (for KYC verification).
  • Financial information — mobile banking numbers or bank account details.

Automatically Collected Information

  • IP address and device information.
  • Browser type and operating system.
  • Gaming activity and login history on the platform.
  • Transaction history and betting records.
  • Usage patterns collected via cookies and web beacons.
Data type Reason for Collection Mandatory?
Name and date of birth Age verification and identity confirmation Mandatory
Email and Mobile Contact and security notices Mandatory
Financial Information Deposit and Withdrawal Processing Mandatory
Gaming Activity Service Improvement & Personalization Automatic
Device and IP Security and fraud prevention Automatic

03 How is your data used?

Jatbas uses your information only for specific, legitimate purposes — never beyond what is required.

  • For account creation, management, and verification.
  • To process deposits, withdrawals, and financial transactions.
  • To provide customer support and resolve issues.
  • To detect and prevent fraud, money laundering, and prohibited activities.
  • To complete age verification and the KYC process.
  • To send personalized offers and promotions (with your consent).
  • To improve the platform and personalize your experience.
  • To meet legal and regulatory obligations.

Marketing communications: Jatbas sends promotional messages only with your consent. You can unsubscribe at any time.

04 Who is your data shared with?

Jatbas does not sell your information to third parties. However, limited data sharing may be necessary in certain circumstances:

  • Payment provider: Financial information required to process transactions.
  • KYC and identity verification services: To verify age and identity.
  • Technology partner: Service providers contracted to operate the platform.
  • Law enforcement agencies: Where required by legal order or a lawful investigation.
  • Regulatory authority: To ensure licensing and compliance.

We never: We never sell your data to marketing companies or brokers. No unauthorized third party is ever given access.

05 Security measures

Jatbas protects your data using industry-leading security technology. Our security team monitors systems around the clock.

  • 256-bit SSL/TLS encryption — across all communications.
  • Two-factor authentication (2FA) — an extra layer of account security.
  • Data stored in encrypted databases.
  • Regular third-party penetration testing.
  • Automatic detection of suspicious logins and activities.
  • Data backup and disaster recovery planning.

Security tips: Never share your Jatbas password with anyone. If you notice any suspicious activity, contact support immediately.

06 Cookie Policy

Jatbas uses cookies and similar technologies to improve your platform experience. Cookies are small data files stored on your device.

Cookie Types Purpose Type
Necessary cookies Login sessions, security, core features Mandatory
Preference cookies Remembering language, theme, and display preferences Optional
Analytics cookies Understanding and improving platform usage patterns Optional

You can manage or disable optional cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.

07 Data retention period

Jatbas does not retain data beyond what is necessary. The retention period for each piece of information depends on its purpose and legal requirements.

  • Account information: retained while the account is active and for 5 years after closure.
  • Financial transaction records: generally 7 years, as required by law.
  • Gaming logs and activity records: 2 years.
  • KYC documents: 5 years after account closure.
  • Customer support communications: 3 years.

After the retention period: After the retention period, data is securely deleted or anonymized.

08 Your Privacy Rights

As a Jatbas member, you have the following rights regarding your information:

Right to access data

You may request to know what information Jatbas holds about you.

Right to rectification

You may contact us to correct any information that is inaccurate or incomplete.

Right to erasure

You may request that your data be deleted under certain circumstances.

Right to restrict processing

In certain cases, you may request that the processing of your information be restricted.

Right to data portability

You may request a copy of your personal information in a structured format.

Right to Object

You may opt out of your data being used for marketing purposes.

To exercise your rights: To exercise any of your rights, contact the jatbas support team. We will respond within 30 days.

09 Minor protection

Jatbas is strictly committed to protecting minors. Collecting data from or providing services to anyone under 18 is strictly prohibited.

  • Age is verified at the time of registration.
  • Any account identified as belonging to a minor will be closed immediately.
  • All data associated with a minor's account is deleted without delay.
  • Helping a minor open an account is a punishable offense.

For parents: If you believe your child is using jatbas, contact our support team immediately. We will take prompt action.

10 International Data Transfers

In some cases, your data may be processed on international servers. Jatbas ensures that all such transfers maintain equivalent or higher levels of protection.

  • Information is shared only with contracted partners.
  • All partners are required to comply with Jatbas privacy standards.
  • Appropriate safeguards are in place for all international transfers.

11 Changes to the Privacy Policy

Jatbas may update this Privacy Policy as needed. For significant changes, you will be notified by email or platform notification.

The date of the most recent update is shown at the top of this page under "Last Updated". Continued use of the platform after any changes constitutes acceptance of the revised policy.

12 Privacy Contact

For any questions, concerns, or to exercise your rights under this Privacy Policy, please contact the Jatbas support team. Our dedicated privacy team responds within 30 days.

Live chat — available 24/7
Response time: typically within 24–48 hours
Responsible Gaming: Jatbas does not serve anyone under 18. Play for entertainment — not as a source of income. If you need support, Responsible Gaming page View.
Safe and transparent

Your data is safe — play with confidence on Jatbas

Your privacy is our top priority at Jatbas. Our robust security measures and transparent policies ensure your information is always protected.

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